Order Financial / Payments

Modified on Mon, 17 Aug at 12:32 PM

From an order, the Financial section is used to create and manage payment records. Supported methods described in the guide are Cash, Card, Payment Link by SMS, or combinations of these methods.

Cash payment

Create a cash payment for the full amount or a partial amount. A partial amount can be entered using predefined values, Custom, or by selecting specific order items with As Items. Created cash payment records are set to Paid.

Card payment

A new card payment record begins in Waiting status. Select Pay to send the payment to a configured terminal. If multiple terminals are configured, select the required terminal. When no terminal is configured, the operator can confirm whether the external card payment completed successfully.

Payment link

Create the payment record, choose Pay, enter the amount, and use Send or Send and Close. After the customer completes the payment, the payment record changes to Paid.

Payment status: When the Financial page is closed, GrubPOS sets the order to Paid when total payments are equal to or greater than the order amount; otherwise it remains Unpaid. Payment records can also support Delete and full/partial Refund actions.

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